Fast & reliable delivery nationwide

Free shipping over R1000
EMPTY DOM REMOVE PROTECTOR

FAQs

Please read our FAQs page to find out more.

Where can I collect my order?

You can collect your order in person from The Luxe Aura, located at Clifton Mall, 53 Fountain Road, Fordsburg, Johannesburg, 2092. Once your order is ready for pickup, you will receive a notification via email or WhatsApp confirming that it is ready for collection.

Do you offer delivery across South Africa?

Yes. We offer nationwide delivery across South Africa. All orders are shipped securely with trusted courier partners and typically arrive within two to four working days.

How much is the delivery fee?

We charge a flat delivery fee of R110 for orders below R1000. Orders above R1,000 qualify for free shipping anywhere in South Africa.

How long does it take to process my order?

Orders are usually processed and dispatched within 24 hours, excluding weekends and public holidays. You will receive tracking details as soon as your parcel is shipped.

Are your perfumes authentic?

Absolutely. The Luxe Aura guarantees 100 percent authentic perfumes. We source directly from authorized distributors and trusted importers of premium and niche Middle Eastern fragrances.

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